Policy

Terms of use

Use GenPay for lawful merchant payment and checkout operations, and keep your pricing, Stripe configuration, hardware setup, and customer disclosures accurate.

Merchant terms

Operational and policy guidance

GenPay works alongside Stripe and merchant hardware, so merchants remain responsible for compliant real-world use.

Fees GenPay and Stripe fees are separate

Use Lawful merchant operations only

Terms highlights

GenPay is provided for merchant payment and business operations use.
Merchants are responsible for lawful use of Stripe accounts, reader hardware, taxes, pricing, and local compliance.
Public site content is informational and may be updated as product features evolve.
Use of the app and public site is subject to payment processor, platform, and applicable law requirements.

Merchant responsibilities

Policy section

Acceptable use

Use GenPay only for lawful merchant payment, checkout, catalog, invoicing, subscription, and customer support workflows.
Do not use the product in ways that violate card network rules, Stripe requirements, app marketplace rules, or local law.
You are responsible for keeping your merchant identity, pricing, taxes, refund policies, and checkout disclosures accurate.

Policy section

Stripe and third-party services

GenPay works alongside Stripe and other supporting services, which may have their own terms, pricing, hardware rules, and regional availability limits.
Stripe processing fees, payout timing, reader availability, dispute handling, and processor compliance obligations are separate from GenPay platform fees.
GenPay may link to third-party documentation and hosted checkout resources for merchant convenience.

Policy section

Hardware and deployment responsibilities

Merchants are responsible for compatible devices, supported readers, connectivity, and secure handling of business hardware.
Reader support, Tap to Pay eligibility, kiosk behavior, and customer-facing checkout flows can vary by device, build, country, and account setup.
You should test your real deployment environment before live selling, especially for hardware, tax, and self-service flows.

Policy section

Product changes and support

GenPay may update features, pages, integrations, and support materials as the product evolves.
Public site content is informational and does not replace merchant legal, tax, accounting, or payment-processing advice.
If you have questions about billing, privacy, deletion, or operational support, contact the GenPay team directly.

Questions about these terms

If you need clarification about pricing, support, privacy, hardware guidance, or merchant responsibilities, contact admin@genpayapp.com.